Since that fateful night, Brendon has lived a fully charged life, and he’s helped millions of people around the globe transform their lives and feel more alive, engaged, and fulfilled.

Brendon observes that the emotional energy of the world has flatlined, and he sets out to fix it. People are stressed, restless, and wanting more out of life. Despite the fact that most people have what they “need” to be happy, they rarely feel the levels of excitement, engagement, or satisfaction they deserve. So what’s the solution?

In The Charge, Brendon argues that the only way to measurably improve the quality of your life is to learn how to activate the very 10 drives that make you most human. These drives are your desires for more control, competence, congruence, caring, connection, change, challenge, creative expression, contribution, and consciousness. These drives shape everything you think, feel, and do in life, so understanding and mastering them is critical to your success and happiness. Strategically activating these drives on a consistent basis is the fastest path to living a fully charged life.

Harnessing our human drives is not easy; if it were, we wouldn’t see so much restlessness in the world. That’s why Brendon has devised what he calls the true “activators” of human experience—a series of powerful yet simple actions you can take to radically increase your levels of energy, engagement, and fulfillment in all areas of your life.

What Brendon uncovers in The Charge will surprise and challenge you. It turns out that most of the ways we seek to meet our human drives are actually counterproductive. We all want more control, for example, but seeking to have more certainty in our daily lives or to control other people will actually decrease our levels of control (and happiness). We have a deep desire for change, too, but we often fail to make the right kinds of change that would make us feel more alive and in command of our lives.

In The Charge, Brendon helps us overcome these mistakes and illuminates the path for strategically and intelligently activating our 10 human drives so that we can have the one thing we all want: more life in our lives! Brendon Burchard is the founder of High Performance Academy and author of the #1 New York Times and #1 USA Today bestselling book The Millionaire Messenger. He is also the author of Life’s Golden Ticket and one of the top motivation and high performance trainers in the world. His famous training events and videos inspire millions of people to find their charge, share their voice, and make a greater difference. ]]> http://buy.web.id/hotnewreleases/the-charge-activating-the-10-human-drives-that-make-you-feel-alive/feed/ 0 http://buy.web.id/hotnewreleases/uplifting-service-the-proven-path-to-delighting-your-customers-colleagues-and-everyone-else-you-meet/ http://buy.web.id/hotnewreleases/uplifting-service-the-proven-path-to-delighting-your-customers-colleagues-and-everyone-else-you-meet/#comments Sat, 19 May 2012 13:40:19 +0000 cesarmy_one http://buy.web.id/hotnewreleases/uplifting-service-the-proven-path-to-delighting-your-customers-colleagues-and-everyone-else-you-meet/ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

We are deep in a service crisis.

In the operating room, surgeons and their teams communicate in a very precise language; airplane pilots follow a strict protocol to take-off and land safely every time; and, when launching a new product, companies lay out a plan that all employees follow. But when it comes to building a strong service culture, the path to success is usually much less clear. We relegate service to a single department guided by anecdotal wisdom and less-than-helpful cliches like "the customer is always right."

With global economies transforming at record speed, we are largely unprepared for the service demands we face day and night from around the world. We promise our customers satisfaction and then allow internal politics and inefficient methods to frustrate our ability to deliver. With service so much a part of our daily lives, both in and outside the workplace, why aren't we doing it better?

Ron Kaufman knows the answer to this question, and not only believes we can do it better, but shows us how. In Uplifting Service he takes you on a journey into a new world of service that is guided by fundamental principles and actionable models. After more than two decades helping leaders transform their service cultures, Kaufman has discovered that while each successful team is different, the architecture they apply to build an uplifting service culture is the same.

In this book, Kaufman lays out the steps you can take to build a sustainable culture that delivers outstanding service every day. He offers the tools and practices that have been proven effective in businesses, governments, communities, and homes; on every continent; and in many languages. Through perspective changing insights and case studies, you will learn how the world's best performing companies have changed the game through service - and how you too can follow this proven path to an uplifting transformation. ]]> http://buy.web.id/hotnewreleases/uplifting-service-the-proven-path-to-delighting-your-customers-colleagues-and-everyone-else-you-meet/feed/ 0 http://buy.web.id/hotnewreleases/the-loyalty-leap-turning-customer-information-into-customer-intimacy/ http://buy.web.id/hotnewreleases/the-loyalty-leap-turning-customer-information-into-customer-intimacy/#comments Sat, 19 May 2012 13:40:17 +0000 cesarmy_one http://buy.web.id/hotnewreleases/the-loyalty-leap-turning-customer-information-into-customer-intimacy/ Collecting data is easy for marketers. Figuring out what to do with it is hard.

• How Shell increased sales while reducing its network of gas stations by giving its best customers incentives to buy from another location.
• How GameStop offers its PowerUp Rewards members access to such events as the Comic-Con convention.
• How McDonald’s in Finland used location-based marketing to send special offers to customers near one of its locations, with a 40 percent response rate.
• How Caesars Entertainment uses data from its 40 million Total Rewards members to draw complete customer profiles, resulting in increased visits.